G2 Crowd Implementation Index for CRM

Customer Relationship Management (CRM) software is used to track and manage prospects and contacts throughout the sales pipeline. With so many CRM vendors out there, G2 Crowd created an implementation index to help you sift through the competition and find the product that best suits your needs. Implementation score is based on an algorithm developed by G2 Crowd that factors in customer reviews for a number of implementation related questions. These include:

• Ease of setup
• Implementation time
• Implementation method
• User adoption percentage
• Number of users purchased