Careers Sales Operations Specialist

Location: Seattle, WA (downtown)

COMPANY OVERVIEW

PipelineDeals is a fast-growing CRM technology company “built by salespeople for salespeople.” Founded in 2006, we have grown to 3,000+ global customers across 100+ countries. Our SaaS platform is optimized for small-to-medium businesses (SMB) frustrated with overpriced/over-engineered CRM solutions like Salesforce. We give SMBs a competitive advantage when they go up against more established competitors or enter a market for the first time.

PipelineDeals’ users win because our services delivers easy-to-use sales automation tools, intuitive workflows and great customer service. When users find us, they like us — 98% of our accounts renew every year. Our future roadmap includes exciting innovations in AI/machine learning, predictive analytics and voice/mobile to build on this platform. We also plan to optimize the PipelineDeals user experience to ease the burden of entering and maintaining CRM data. Most importantly, in order to stay true to our simplicity roots and meet the needs of our customers, UX and Product Design will have an increasingly-central role in our future product strategy.

This unique vision and market opportunity attracted top angel investors in 2014, including Mike Galgon and Geoff Entress . PipelineDeals is profitable and has had 30+% YOY growth the last few years — the timing is great for you to join our growth story!

Our culture/core values (“YEOMANS”): You matter, customers matter; Everyone is responsible; Operational awesomeness; Must. Always. Stay. Hungry.; Anticipate customer needs; Never stop learning; Seek solutions.

Sales Operations Specialist

The Sales Ops Specialist is responsible for day-to-day activities that provide support to the Sales Team and reporting to Leadership. This role handles a large amount of transactional/prospect data, and must be an expert in PipelineDeals and all ancillary tools. This role also includes data entry, auditing, analysis, reporting, and commission audits. The Sales Operations Specialist is an expert communicator and collaborator, working closely with all areas of the company, and provides vital and timely information to a variety of team members. Speed, accuracy, and a keen understanding of PipelineDeals, inside sales, and marketing are paramount for this position.

Job Duties:

Liaison with marketing and product teams on these areas to facilitate communication between the Sales, Marketing, and other departments regarding:

• Feature Enhancements
• Client Feedback
• Lost Deal Reasons (Missing Features)
• Lead Quality Assurance
• Marketing Requests

Act as primary data analyst and create regular PipelineDeals reporting for:

• Sales monthly and quarterly sales reports and commission to date
• Daily sales activity dashboard (talk time and dials, demos, and deals closed)
• Pipeline-rep (Leads/Opps/Wins)
• Pipeline-stages
• Misc. Other Reports as requested

Act as a primary single point of contact for Partners and manage day-to-day Partner Channel program.

• Help onboard new partners, manage day to day questions and inquiries
• Run monthly analysis to ensure accurate commissions is paid out

Assist Sales team and management with pipeline management, including:

• Pipeline integrity (data entry compliance)
• Finding references (when needed)
• Competitive data (when needed)
• ROI data (when needed)

Manage the day-to-day sales tools including:

• Datafox, Chorus, Ringcentral, PipelineDeals, Pandadoc, Join.Me, and others
• Facilitate conversation with vendors on feature enhancements
• Present and implement suggested enhancements to further sales team goals

Review rejected/lost opportunities and in process opportunities for:

• Reason
• Ensure appropriate process followed by members of sales team

Onboard new sales team members on all PipelineDeals toolsets and processes

Build targeted lists, as requested, for sales team to follow up with.

Qualifications:

• Bachelor’s Degree, Marketing or Business preferred with a minimum of two years related experience
• Expert level skills with MS Office (Excel, PowerPoint, and Word)
• Previous experience with inside sales administration and sales operations preferred
• Experienced in sales data collection and analysis
• Analytical, with strong business and finance acumen
• Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment

How to Apply

If you think you are a good match, please submit your resume and a cover letter explaining how you exemplify one of our core values in your daily life by using the link below:

Apply now

Statement of Diversity

PipelineDeals is an equal employment opportunity employer. Every Pipeliner has the right to work in surroundings that are free from all forms of unlawful discrimination. The Company will not engage in or tolerate any discrimination in the workplace prohibited by local, state or federal law. Specifically, no Pipeliner will be treated differently or less favorably on the basis of their race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetics/genetic markers, military or Veterans status, sexual orientation or any other characteristic protected by applicable federal, state or local law.